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Sydney Waterproofing NSW

NSW contractor licence 260823C

Remedial, strata and commercial waterproofing in Sydney

We repair waterproofing that has already failed in Sydney homes, unit blocks and commercial buildings: leaks that keep coming back, balconies and roofs over occupied rooms, and repairs over sound tiles where the surface allows.

LICENSED WATERPROOFER ● NSW 260823C ● SINCE 2013 ●
Finished look
Our workA balcony waterproofed over its existing tiles: primed, with the joints and edges detailed first
  • Fixed where the water gets in
  • A written scope strata can compare
  • Old sealers and coatings taken off

Get a free quote

Remedial, strata and commercial waterproofing

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NSW contractor licence 260823C

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Our service

What remedial waterproofing includes

  • Repairing at the source

    The repair goes on the balcony, roof or wet area above the stain, where the water gets in, not on the ceiling where it shows.

  • A defined scope

    The area, the repair method and what is being removed are named before work starts, so an owners corporation can compare quotes for the same work.

  • Taking old repairs off

    Grinding off sealers, coatings and loose tiles so the new system bonds to something sound.

  • New membrane at the weak points

    Reinforcing at junctions, door sills, outlets and penetrations, where leaks in older buildings most often begin.

Signs

Which repair fits

Not sure? Send photos for a quote
  1. One detail has failed

    A leak at a single door sill, outlet, post or pipe can often be repaired locally, as long as the rest of the membrane is sound.

  2. Sound tiles, leaking grout

    If the tiles are firmly bonded and the floor drains to its outlet, a membrane system made to go over existing tiles can avoid demolition.

  3. Drummy tiles or ponding

    Hollow tiles or water that sits mean the bed underneath has to come out, so the area is stripped to the slab and waterproofed again.

  4. Patched more than once

    Layers of sealant and coating have to be removed before anything new will bond, and they often show where earlier repairs were tried.

The build-up

A repair over existing tiles

An over-tile repair on a sound balcony or terrace. A stripped repair follows the balcony build-up instead.

Diagram: Existing slab, Existing tiles, Primer for tiled surfaces, Reinforcing at junctions and cracks, Membrane, Trafficable top coat, from the bottom up, separated to show the order they go down123456
  1. The wearing surface; where new tiles are wanted instead, they go on adhesive over the cured membrane.

  2. Covers the whole area and turns up the walls and under the sills.

  3. Fabric bedded into the membrane where movement is expected.

  4. Lets the system bond to glazed or sealed tile.

  5. Loose and drummy tiles are removed and the rest ground back.

  6. Stays in place; cracks and joints are checked first.

Diagram of a typical job, not to scale. Select a layer to see what it does.

Step by step

How the job runs

  1. 1

    Photos and access

    Photos of the stain and the area above it. On a strata building, access is arranged through the strata or building manager.

  2. 2

    The source found

    The leak is traced to where water gets in, the balcony, roof or wet area above, not the ceiling where it shows.

  3. 3

    A defined scope

    The area, the repair method and what comes off are written into the quote, so quotes can be compared for the same work.

  4. 4

    Repaired at the weak points

    Old sealers and loose tiles come off, then new membrane with reinforcing at junctions, sills, outlets and penetrations.

Prices

How we price remedial, strata and commercial waterproofing

Remedial jobs run from one door sill to a balcony stripped back to the slab, so we price them from photos or a visit once the cause is found. Quotes are free.

What moves the price: our cost guide
LICENSED WATERPROOFER ● NSW 260823C ● SINCE 2013 ●

Why choose us

Licensed, insured and backed in writing

A licensed waterproofer who does the job once and does it properly, with the insurance, paperwork and warranty to back it.

Check licence 260823C on the NSW register
  • Licence 260823C

    NSW Waterproofing Technician since 2013, current to 10 July 2028.

  • $20m insured

    Public liability cover on every job, big or small.

  • Statutory warranties

    On home building work in NSW: six years for major defects, two for others.

  • Tested before it’s covered

    Showers, bathrooms, balconies and flat roofs flood tested, with a waterproofing certificate.

Job photos

Our work on this service

Photos from our own jobs.

  • Older bathroom with brick walls coated in grey cementitious membrane and the floor opened for plumbing
    An older brick bathroom: walls coated while the floor is open for new plumbing
  • Close-up of membrane turned up under a door frame at a balcony sill
    Membrane turned up under the door frame, a common place for balcony leaks to get inside
  • Large apartment balcony coated in bright blue membrane, with the building wrapped in construction sheeting
    A large apartment balcony coated right up to the sliding doors

Reviews

What customers say

Every review is shown word for word, straight from Google.

Google

Absolutely amazing work, really nice team and super flexible, our bathroom looks amazing 👏

Luke Cassin

Read it on Google

Before you book

Details and questions

Still not sure?

Send a few photos of the job and the answer comes back with your free written quote.

Send photos for a quoteCall 0451 662 300

More about this work

Remedial work starts from something that has already failed, often more than once. The first job is finding where water gets in, which is rarely where it shows: it can run along a slab, a tile bed or a wall cavity before it appears in the unit below.

A leak that keeps coming back usually means an earlier repair treated the symptom. Silicone over a crack, a clear sealer on the tiles or a coating on the ceiling below can stop drips for a season while the membrane underneath stays broken.

The options run from a local repair at one detail, through a new membrane over sound existing tiles, to stripping back to the slab. Which one is right depends on the substrate, the tiles and how many times the area has been patched already.

Unit blocks and owners corporations

On a strata building the leak and the damage are usually in different lots, and the balcony, roof or planter it comes from is often common property. Access, notice to residents and entry to the units below are arranged through the strata or building manager, and the work stays within the scope the owners corporation has approved.

In an apartment building (Class 2 under the building code), remedial waterproofing is generally regulated building work under the Design and Building Practitioners Act 2020. A registered design practitioner prepares the design, and the regulated design and design compliance declaration are lodged on the NSW Planning Portal before work starts, so allow for that step in the timeline. The exception for waterproofing covers only bathroom, kitchen, laundry or toilet alterations in a single dwelling that are also exempt development.

Renovating a bathroom in a strata unit: approvals and waterproofing

Shops, offices and other commercial buildings

Commercial remedial work follows the same steps as a strata job: find where the water gets in, agree a written scope with the owner, agent or facility manager, then repair it. That covers flat roofs, balconies and terraces, staff bathrooms and other wet areas, basements and lift pits, with noisy or dusty stages planned around trading hours and tenants.

A building with apartments in it, including shops with units above, is Class 2 work, so the design step above applies. A building with no residential part usually isn’t, and the scope comes from the owner or their consultant; the work follows it and the site’s induction and safety rules.

Repairs over existing tiles

Over-tile systems suit balconies, terraces and some flat roofs where the tiles are firmly bonded, the water drains properly, and the leak is through the grout and joints. They avoid the noise, dust and time of demolition, which matters most in an occupied building.

They don’t suit floors with drummy tiles, ponding or a broken-down bed, and they raise the surface slightly, so door sill and outlet heights are checked before this option is offered.

Can the work be done while residents are living there?

Usually, for over-tile repairs and roofs. Stripping tiles back to the slab is noisy and dusty, and the area can’t be used until the new membrane and finish have cured, so residents of the lot need notice.

Do you work on commercial buildings?

Yes: shops, offices and mixed-use buildings, on roofs, balconies, wet areas, basements and lift pits. Send photos, the suburb, and any access or trading-hour limits.

Does strata waterproofing need a design before work starts?

On an apartment building, remedial waterproofing that is regulated work needs a design from a registered design practitioner before it starts. Your strata manager can confirm whether a particular repair is regulated.

What should we send for a quote?

Photos of the damage from below and of the balcony, roof or planter above it, the building’s age if you know it, and any earlier reports or quotes. Strata managers can include the building and lot details so access can be planned.